Testimonies
“I’ve had the pleasure of working alongside Heather in her role of clinical nurse trainer, specialising in training support workers to provide complex care interventions to children with complex needs. I can confidently say she is an exceptional educator, leader, and clinician. Her ability to translate complex clinical concepts into hands on training has significantly improved the confidence and skill set of our support teams. She demonstrates an unwavering commitment to patient safety, evidence-based practise, and compassionate care for children.
Beyond her clinical training she is a supportive mentor to the support team – always approachable, patient and encouraging. She not only teaches procedure but instils a deeper understanding of why best practices are important, especially when caring for vulnerable young clients.
Heather’s contributions have had a lasting impact on the quality of care we deliver to our clients, and her work has directly enhanced the quality and safety of the care provided to our clients and their families.
We are very fortunate to have her working with our clients, families and support teams.”
Dawn, Case Manager.
“I’ve had the opportunity of working with Heather on a number of complex cases, and she is an exceptionally skilled and passionate practitioner.
The care, thought and energy she puts into every aspect of her work, from clinical guidance and care planning to training and ongoing support, really stands out. Her sessions are engaging, thorough and always tailored to the client, and she has a way of making even the most complex situations feel manageable.
Families and care teams always speak so highly of her approachable style, her positive energy and the confidence she instils in everyone around her. Heather is an absolute pleasure to work with and a real asset to any multidisciplinary team.”
Dani, Moving and Handling Practitioner, Supportive Action Ltd.
“I had the pleasure of working with the Heather for our complex care package, and it was a great experience. Heather was exceptionally professional and incredibly helpful in sharing her knowledge and experience. Her support made a real difference, and we truly appreciated her input. I am sure that we will use her services again in the future.”
Izabela, Managing Director, Henley Group Ltd.
“Heather provided some group training today, she was very friendly and professional. She provided great theory training which was very informative, followed by a practical session of the training showing us all how to do it. She got everyone involved and I would highly recommend Heather! Thank you.”
Evie, Parent.