ASPIRE CLINICAL EDUCATION
TERMS AND CONDITIONS
Last updated: July 2025
We are Aspire Clinical Education ("Company," "we," "us," "Service provider," or "Services"), a company registered in the United Kingdom. Our registered company address is 10 Rutland Avenue, Pontefract, West Yorkshire, WF8 3RD. We operate the website www.aspireclinicaleducation.co.uk and provide a range of healthcare services to business and individual clients ("Client," "Customer"). The Client can contact us by email at training@aspireclinicaleducation.co.uk.
A contract is formed between the Client and Aspire Clinical Education when a booking is made by the Client and confirmed via email by Aspire Clinical Education, and these terms will apply thereafter. These terms will be sent with a confirmation email and invoice. These conditions do not affect the Client's statutory rights.
These Legal Terms and Conditions constitute a legally binding agreement made between the Client, whether personally or on behalf of an entity, and Aspire Clinical Education, concerning the Client's access to and use of the Services. The Client agrees that by accessing the Services, the Client has read, understood, and agreed to be bound by all these Legal Terms. If the Client does not agree with all these Legal Terms, the Client is expressly prohibited from using the Services and must discontinue use immediately.
If the Client does not agree to these terms, the Client must contact Aspire Clinical Education via email at training@aspireclinicaleducation.co.uk within 2 business days of receipt of these terms.
Supplemental terms and conditions or documents that may be posted periodically on the Services are incorporated by reference into these Legal Terms. We may modify these Legal Terms at our discretion. Any changes will be communicated by updating the "Last updated" date. It is the Client's obligation to review these Legal Terms regularly. Continued use after revisions indicates acceptance.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales. The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any such disputes. This does not affect the Client’s statutory rights under the laws of their country of residence in the United Kingdom.
The Services are designed exclusively for individuals who are 18 years of age or older. Individuals below this age are prohibited from using or registering for the Services.
Entire Agreement
These Terms and Conditions constitute the entire agreement between Aspire Clinical Education and the Client in relation to the Services and supersede any prior agreements, understandings, or arrangements, whether oral or written.
Nothing in this Agreement shall be construed as creating a partnership, joint venture, agency, or employment relationship between Aspire Clinical Education and the Client.
Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
We recommend that the Client print a copy of these Legal Terms for their records.
Definitions and Interpretation:
In these Terms and Conditions, unless the context indicates otherwise, the following terms shall have the meanings assigned to them:
"Agreement" refers to the contract established between the Service Provider and the Client after booking, which includes these Terms and Conditions (or any mutually agreed variations) that will regulate the delivery of the Services. This is confirmed via email.
“Attendee” refers to an individual who attends the booked training session.
"Business Day" denotes any day, excluding Saturday and Sunday, when standard banks in the United Kingdom, are operational for their full range of services.
"Client" or “Customer” identifies the entity, whether business or individual, obtaining Services from Aspire Clinical Education, as specified in the Agreement.
"Commencement Date" indicates the date on which the Services will begin, as outlined in the Agreement.
"Confidential Information" pertains to any information shared between both Parties in connection with the Agreement, regardless of the medium or whether it is marked as confidential.
"Fees" encompasses all payments owed to Aspire Clinical Education by the Client as detailed in the Agreement.
"Services" signifies the offerings provided by Aspire Clinical Education to the Client in accordance with the Agreement, fully defined therein and subject to its terms.
"Term" refers to the duration of the Agreement as specified within.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. CLIENT’S OBLIGATIONS
4. ATTENDEE’S OBLIGATIONS
5. PAYMENT CONDITIONS, CANCELLATIONS POLICIES, NON-ATTENDANCE, AND AMENDMENTS
6. TERM AND TERMINATION
7. LIABILITY, INDEMNITY, AND INSURANCE
8. FORCE MAJEURE
9. CONFIDENTIALITY AND PRIVACY POLICY
10. DISCLAIMER
11. CERTIFICATION
12. COMPLAINTS
13. EQUALITY, DIVERSITY, AND REASONABLE ADJUSTMENTS
14. CARE PLANNING, RISK ASSESSMENTS AND NURSING CONSULTANCY
1. OUR SERVICES
Commencing from the effective date, Aspire Clinical Education will deliver the Services to the Client for the duration of the Agreement.
Aspire Clinical Education shall be equipped with a level of skill and care that aligns with the established standards in the Health and Social Care, First Aid, and Health and Safety training sectors within the United Kingdom.
Aspire Clinical Education must ensure compliance with all applicable laws, regulations, byelaws, standards, codes of conduct, and any other relevant rules pertaining to the delivery of the Services.
Aspire Clinical Education is required to follow all reasonable directives issued by the Client, provided these directives align with the Service specifications outlined in the Agreement. Aspire Clinical Education shall make all reasonable efforts to accommodate any sensible and legitimate modifications to the Services requested by the Client, contingent upon the Client's agreement to any corresponding adjustments in Fees that may arise from such modifications.
Aspire Clinical Education reserves the right to make reasonable modifications to course content, materials, or delivery methods (including switching to remote delivery), provided that such changes do not materially affect the overall learning outcomes. Clients will be notified of significant changes in advance.
2. INTELLECTUAL PROPERTY RIGHTS
The materials provided within the Services (also referred to as the "Content"), which encompass video, text, images, presentations, and graphics, are safeguarded by copyright laws in the United Kingdom, as well as by other intellectual property rights. This Content is owned by us or our licensors. The Client is prohibited from copying, altering, reproducing, republishing, distributing, or selling the Content without obtaining prior written consent from Aspire Clinical Education and their licensors. Additionally, the Client is required to comply with all copyright notices and restrictions associated with the Content. The Client acknowledges that they do not possess the right to access any part of the Services in source code form.
Aspire Clinical Education may offer links to external websites or online resources solely for convenience and quality of training; however, these links do not indicate our endorsement of those sites or their content, which we do not control or monitor. The Client accesses these links at their own risk and should exercise appropriate caution and judgment. The Client acknowledges that Aspire Clinical Education bears no responsibility or liability for any information, software, or materials available on any external website or resource. Additionally, Aspire Clinical Education may collaborate with third parties who will engage with the Client according to their own terms of service. One such third party is YouTube, and by utilizing the Sites or Services, the Client agrees to adhere to the YouTube Terms of Service available here. https://www.youtube.com/static?template=terms
Aspire Clinical Education is not responsible for third-party platform outages, service changes, or terms that affect the Client’s access to linked resources.
If you wish to make any use of the Services Materials or Content other than as set out in this section or elsewhere in our Legal Terms, please address your request to: training@aspireclinicaleducation.co.uk. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. The Client must not modify any paper or digital copies of any materials that have been provided, printed off, or downloaded in any way, and must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately and legal action may be taken.
3. CLIENT’S OBLIGATIONS
By utilising the Services, the Client affirms and guarantees that: (1) all registration details provided are truthful, precise, up-to-date, and complete; (2) the Client will ensure the ongoing accuracy of this information and will promptly make any necessary updates; (3) the Client possesses the legal authority and agrees to adhere to these Legal Terms; (4) the Client will not access the Services through automated or non-human methods, including bots, scripts, or similar means; (5) the Client will refrain from using the Services for any unlawful or unauthorized activities; and (6) Client engagement with the Services will comply with all relevant laws and regulations.
Should the Client submit any information that is false, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate the account and deny any current or future access to the Services, in whole or in part.
The Client shall make all reasonable efforts to supply Aspire Clinical Education with all relevant information necessary for the effective delivery of the Services.
The Client is responsible for their employees and all obligations under these Terms. The Client shall use all reasonable endeavours to ensure that any employees booked on training courses attend such courses. The Client is responsible for their employees’ compliance with these Terms.
The Client may periodically issue reasonable directives to the Service Provider regarding the provision of the Services, ensuring that such directives align with the specifications outlined in the Agreement and will only be granted after in-depth discussion and confirmation from Aspire Clinical Education.
Should Aspire Clinical Education require any decision, approval, consent, or other communication from the Client to proceed with the Services or any portion thereof, the Client shall provide this in a timely and reasonable manner.
It is the Client's responsibility to secure any necessary consents, licenses, or permissions from third parties, such as landlords or local authorities, prior to the commencement of the Services.
If Aspire Clinical Education necessitates access to the Client’s home, place of business or any other location under the Client's lawful control, the Client must ensure that the Service Provider can access these locations at mutually agreed times.
Any delays in the provision of the Services due to the Client's failure or delay in adhering to the provisions of Section 3 of the Terms and Conditions shall not be attributed to Aspire Clinical Education.
4. ATTENDEES OBLIGATIONS:
Any sound or video recording by Attendees during classroom courses is strictly prohibited. Any Attendees who are observed recording a classroom course will be asked to delete the recording and will be asked to leave the course. The Client will not be entitled to a refund in respect of any Attendees who breach this clause and are not able to complete their training as a result.
Attendees must attend, engage, and participate fully throughout the entire content of the course to obtain a certificate.
Attendees must display a good level of understanding and be able to communicate well in English. The trainer has the right to refuse certification if in their opinion either an understanding of either subject matter or the use of English is deemed below the required standard.
It is the responsibility of the Client to ensure adequate travel time to the venue is considered in case of traffic delays, accidents, adverse weather conditions, etc. Attendees who arrive late for a course may be informed by the Trainer that they cannot attend the remainder of the session as they have missed vital information from the beginning of the session. In this instance, no refunds will be made.
Attending a course after a night shift is not advisable. Attendees who, in the trainer’s view, cannot engage safely or effectively due to lack of rest will not be issued a certificate; refunds or reschedules will not be offered in such cases.
5. PAYMENT CONDITIONS, CANCELLATIONS POLICIES, NON-ATTENDANCE, AND AMENDMENTS.
The Client is obligated to remit the Fees to the Service Provider as outlined in the Agreement in a prompt and timely manner as outlined in these Legal Terms. Invoices are raised when the training course is booked and confirmed.
Aspire Clinical Education will issue invoices to the Client for the Fees owed in accordance with the terms of the Agreement. Services will be billed through an invoice with the confirmation of booking agreement.
The price provided is the price that will be invoiced regardless of the number of Attendees placed on the course. Aspire Clinical Education implement a maximum of 10 Attendees per training session. Aspire Clinical Education does not offer discounts for fewer participants attending. Aspire Clinical Education reserves the right to invoice an additional amount for training where the agreed maximum number of participants has been exceeded.
Payments for invoiced amounts must be completed within ten business days prior to the training/service date. For multi-day training sessions, the total amount is due ten business days from the earliest training date. Failure to provide payment within ten business days of the scheduled date may result in termination of the agreement, Client to be liable for late payment fees and legal action to be taken if necessary. For example, a training course booked for Wednesday 19th February, would need to be paid for by Wednesday 5th February.
If payment is not received within the specified timeframe, Aspire Clinical Education reserves the right to charge a late payment fee of £20 per calendar day that the invoice remains unpaid after the due date.
This charge applies only to business Clients and reflects the estimated administrative burden, disruption to scheduling, and potential loss of earnings caused by delayed payments.
In addition, Aspire Clinical Education reserves the right to claim statutory interest and reasonable compensation under the Late Payment of Commercial Debts (Interest) Act 1998, where applicable.
Any previously agreed discounts will be considered void if payment is not made by the agreed due date. A revised invoice reflecting the standard rate and any applicable late fees will be issued.
All payments required under the Agreement must be made in Pounds Sterling (GBP) as cleared funds to a designated UK bank account outlined on the invoice.
No communication:
If Aspire Clinical Education does not receive a response from the client regarding unpaid invoices by the due date, and this lack of communication continues up to three days before the scheduled training, Aspire Clinical Education will consider the training cancelled. In such cases, the client will be fully liable for the training fees in accordance with the cancellation policy, including any applicable late payment charges. Should the client resume communication within the final three days before the training date, Aspire Clinical Education cannot guarantee delivery of the training as originally agreed. If rescheduling is possible, the client will also be responsible for any additional amendment fees incurred.
Non-attendance:
If the client has paid the invoice but does not attend the training on the scheduled date, no refunds will be made.
Cancellation by Client:
If a client wishes to cancel a home visit or course booking, notification should be given in writing via email to training@aspireclinicaleducation.co.uk.
All cancellations must be acknowledged by Aspire Clinical Education via email. Please note that if you do not cancel in writing and/or do not attend, fees already paid will not be refunded or transferable and any outstanding invoices will still be due.
The client will be liable for the following charges:
28 or more days notice: No charge
22 to 28 days notice: 30% of total cost
15 to 21 days notice: 45% of total cost
8 to 14 days notice: 60% of total cost
7 days or less notice: 100% of total cost
Non-attendance: 100% of the total cost, no refunds will be made.
If the Client requests date change which is accepted, then the Client requests a cancellation, cancellation charges will apply as per original booking date.
Consumer Right to Cancel:
If the consumer is an individual booking (i.e., not a business), they have a legal right to cancel their booking under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 within 14 days without giving a reason. This cancellation period will expire 14 days from the date of booking.
To exercise the right to cancel, the consumer must inform us of their decision in a clear statement via email. If the consumer requests training to begin within the 14-day period and later cancels, they may be liable to pay a proportion of the costs incurred. If training is completed within the 14 days, the consumer will lose their right to cancel.
Cancellation by Service Provider:
Courses will only be cancelled by the service provider if terms and conditions have been breached or if the trainer(s) have urgent personal matters which means the service cannot be provided effectively. In a circumstance due to personal matters where no other trainers are available, alternate dates will be arranged with no additional cost to the client.
Amendments:
If a client wishes to change the date of a home visit or course booking, notification should be given in writing via email to training@aspireclinicaleducation.co.uk.
The client will be liable for the following additional charges, per course, in which date change is requested:
28 or more days notice: No charge
22 to 28 days notice: £60
15 to 21 days notice: £100
8 to 14 days notice: £150
7 days or less notice: £200
This will be invoiced on confirmation of date change and payment conditions outlined in section 5 apply.
If Aspire Clinical Education fails to deliver Services with reasonable care and skill, you may be entitled to a repeat performance, price reduction or refund in line with your rights under the Consumer Rights Act 2015.
6. TERM AND TERMINATION:
Immediate termination of the Agreement is allowed by Aspire Clinical Education through written notice if any payment due to that Party is not received by the specified due date or the other Party breaches any provision of the Agreement and fails to rectify it within 30 Business Days (excluding weekends and UK public holidays) after receiving written notice detailing the breach.
Courses that have been booked are not permitted to be resold or provided to any other organisation without the prior knowledge or consent of Aspire Clinical Education. Violation of this policy may lead to the cancellation of the course or the removal of participants, and if a discounted rate was applied, the full price will be charged for the course.
7. LIABILITY, INDEMNITY, AND INSURANCE.
Aspire Clinical Education must always maintain appropriate and valid insurance coverage, which includes public liability insurance. Aspire Clinical Education holds active Public Liability Insurance and Professional Indemnity Insurance, as applicable to our services. Copies of insurance certificates can be provided to Clients upon request. This insurance ensures that our services are delivered with protection for both Aspire Clinical Education and the Client in the unlikely event of a claim.
Should Aspire Clinical Education not execute the Services with adequate care and skill, they are obligated to undertake all necessary corrective measures at no extra cost to the Client.
Aspire Clinical Education shall not be held responsible for any loss or damage incurred by the Client due to the attendee’s failure to adhere to the instructions provided by Aspire Clinical Education.
Attendance of training forms part of the process to gaining competence in a skill. Training sessions do not equate to competence and Aspire Clinical Education takes no responsibility for determining competence in a skill after training alone.
Nothing in these Terms limits or excludes Aspire Clinical Education’s liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any matter which cannot legally be limited or excluded
Subject to the above, we shall not be liable for:
- Loss of profits, revenue, or business
- Loss or corruption of data
- Loss of anticipated savings
- Indirect or consequential losses
This clause does not affect your statutory rights under the Consumer Rights Act 2015.
The Client shall indemnify Aspire Clinical Education against any costs, liabilities, damages, losses, claims, or proceedings resulting from loss or damage to any equipment, including that of third parties engaged by Aspire Clinical Education, caused by the Client or its representatives.
8. FORCE MAJEURE
Neither Aspire Clinical Education nor the Client shall be liable for failure of or delay in performing obligations set forth in this Agreement, and neither shall be deemed in breach of its obligations, if such failure or delay is due to natural disasters or any causes beyond the reasonable control of either Party. In the event of such force majeure, the Party affected thereby shall use reasonable efforts to cure or overcome the same and resume performance of its obligations hereunder.
A Force Majeure Event includes, but is not limited to:
- acts of God (such as floods, storms, earthquakes),
- pandemics or epidemics (including COVID-19 or similar health emergencies),
- war, terrorism, civil unrest, or armed conflict,
- acts of government or regulatory authorities,
- strikes, lockouts, or other industrial action,
- fire, explosion, or accident,
- failure of suppliers, transport, or utilities,
- internet or IT system failures beyond the control of the affected Party.
9. CONFIDENTIALITY AND PRIVACY POLICY
By using our Services, you agree to our Privacy Policy which outlines how we handle your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect and process your data for the performance of the contract and for service delivery. We retain your information only as long as necessary and never share your data without lawful basis. You may request access, correction, or deletion of your data at any time by contacting training@aspireclinicaleducation.co.uk.
Full privacy policy available on request.
Aspire Clinical Education is committed to full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. All personal information collected during the course of service provision will be processed lawfully, fairly, and transparently, and only for the purposes for which it was obtained.
Clients and Attendees have the right to access, rectify, restrict, or erase their personal data, and to object to its processing. All data is stored securely, and access is limited to authorised personnel only. Data will not be shared with third parties unless required by law or with the explicit consent of the data subject. Further details can be found in our Privacy Policy.
Neither Party will disclose any Confidential Information to any other party.
Confidentiality will be maintained and only breached where there is a safeguarding concern, in which the safeguarding policy will be followed. We reserve the right to breach confidentiality where there is a legal duty to disclose, such as under the Children Act 1989, the Care Act 2014, or where there is a safeguarding concern. Please review our Safeguarding Policy.
10. DISCLAIMER
The Client must inform the training attendees of the following disclaimer and ensure they comply and agree:
‘By participating in this training, you recognise that your involvement is voluntary and that you accept all risks related to the activities, including potential injuries. You commit to adhering to all safety guidelines and instructions given and to promptly inform the trainer of any issues or dangers. You must only work within the remits of your competence and skill set, attendance of this training does not deem competence. You must only participate within the remit of your physical ability. The materials presented in this training are intended solely for informational purposes and should not be interpreted as legal advice. Aspire Clinical Education disclaims any responsibility for inaccuracies or omissions in the information provided.’
11. CERTIFICATION:
Certificates are valid for a period of one year unless otherwise stated.
Certificates are issued to named individuals only and are non-transferable.
Certificates will only be released to the client upon receipt of full payment and following attendance of training day.
Certificates will be delivered electronically in PDF format. Physical certificates can be supplied at cost of £15 per certificate.
The Client will provide Aspire Clinical Education with a list of attendee names for registration and certification. Aspire Clinical Education will follow exact spelling and grammar from this list. No name changes due to spelling or grammatical errors will be provided to printed certificates unless this is fault of Aspire Clinical Education.
Aspire Clinical Education reserves the right to charge an administration fee of £5 for each lost digital certificate requiring replacement.
12. COMPLAINTS:
Complaints should be submitted in writing within 2 months of the issue occurring via email to training@aspireclinicaleducation.co.uk, detailing all relevant information. Complaints received after this period may not be considered. We aim to respond within 10 working days, if more time is required to investigate the matter fully, we will notify you within this timeframe with an expected resolution date.
Before commencing legal proceedings, both Parties agree to consider resolving any disputes through an alternative dispute resolution process, such as mediation. Participation in ADR shall not be mandatory but may be used to avoid court proceedings where appropriate.
If Aspire Clinical Education is unable to resolve a complaint to the Client’s satisfaction, the Client may be entitled to use an Alternative Dispute Resolution (ADR) provider. Aspire Clinical Education is not obliged to participate in ADR. However, the Client can access the European Commission’s Online Dispute Resolution platform here: https://ec.europa.eu/consumers/odr.
13. EQUALITY, DIVERSITY, AND REASONABLE ADJUSTMENTS
Aspire Clinical Education is committed to promoting equality, diversity, and inclusion in all areas of its service delivery. We do not tolerate discrimination based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We are happy to make reasonable adjustments to ensure that individuals with disabilities or other access requirements can fully participate in our training and consultancy services. Clients are encouraged to notify us of any specific needs as early as possible so that appropriate accommodations can be arranged.
We will make reasonable adjustments upon request to ensure access to our services for individuals with disabilities, in accordance with the Equality Act 2010
14. CARE PLANNING, RISK ASSESSMENTS AND NURSING CONSULTANCY:
Aspire Clinical Education offers a service to create comprehensive, client-centred care plans and risk assessments. This service requires contacting the service user, family or nominated individual to gather information. This may require a home visit to enable this. Payment terms, cancellation and amendment charges apply as outlined in section 5 for home visits and care plan assessments. Prices vary for home visits dependent on location and complexity.
If Aspire Clinical Education arrives to a home visit and no one is there, initial attempts will be made to contact the Client, Family or Company. If there is a delay of over 20 minutes gaining access to the home, additional travel and time costs may apply. If Aspire Clinical Education is unsuccessful of completing the needs assessment due to no show, no refunds will be made.
Home visits can vary in length depending on the care needs of the client, some visits can take up to 4 hours in more complex cases. Adequate time needs to be permitted to allow time for comprehensive assessment.
Aspire Clinical Education aims to provide the completed care plans/risk assessments within 10 working days of the information being obtained. These will be provided via email in PDF format, password protected as per GDPR guidelines.
The Client has the responsibility to read through the provided care plans or risk assessments and notify Aspire Clinical Education of any inaccuracies or changes required within 10 working days of receipt of the care plans. Aspire Clinical Education will update the care plans free of charge within the 10 working days.
Aspire Clinical Education only takes responsibility for the accuracy of the information at the time of the initial home visit/assessment and will not be responsible for re-assessing the client or updating the care plan thereafter. If the Client requires a care plan to be updated due to changes in care requirements, charges will apply.
Aspire Clinical Education can offer advice and guidance on a consultancy basis on the care of an individual. Aspire Clinical Education does not diagnose, prescribe medications or offer treatment plans beyond their professional scope. The nursing advice provided is for general informational purposes only and does not constitute medical diagnosis, treatment, or a substitute for professional healthcare advice. While the advice is given by a qualified nurse, it is not a replacement for consultation with your GP, NHS services, or another appropriately licensed healthcare professional.
Aspire Clinical Education is not liable for any direct, indirect, consequential or incidental loss, injury or damages resulting from the use or misuse of their advice. This includes, but is not limited to, decisions regarding medications, treatments, or lifestyle changes.
Aspire Clinical Education makes no guarantees regarding the effectiveness of the advice, guidance and recommendations given.
Aspire Clinical Education will collaborate with other healthcare providers (with client consent) to ensure continuity of care where required.
Aspire Clinical Education cannot provide direct nursing care, personal care or treatment of disease, disorder or injury to clients.
Aspire Clinical Education can support healthcare staff and caregivers with competency assessments by delivering theoretical training followed by direct observation of practical skills, in accordance with relevant standards.
During competency assessments, Aspire Clinical Education is signing to verify that at the time and date specified on the document, they have observed the staff member complete the action/skill safely and they have demonstrated supporting rationale in a safe and competent manner. Competencies must be reviewed yearly, and training must be attended to maintain knowledge and for professional development. Aspire Clinical Education’s assessment of competence is based solely on observed performance at the time of training and does not replace the employer’s statutory duty under the Health and Social Care Act 2008 or the requirements of the CQC.
Competency sign-offs issued by Aspire Clinical Education reflect performance observed at a specific point in time, under controlled or training conditions. These assessments do not constitute a guarantee of future performance, competence, or safe practice in any workplace setting.
All responsibility for the ongoing supervision, competence, professional conduct, and performance of care staff rests solely with their employer. It remains the employer’s duty to ensure staff are fit for practice, work within the scope of their role, and comply with all legal, regulatory, and organisational requirements.
Aspire Clinical Education does not accept responsibility or liability for the actions, omissions, mistakes, errors, or harm caused by any staff member, regardless of any prior skills sign off or training completed through Aspire Clinical Education. By engaging with Aspire Clinical Education’s services, the Customer acknowledges and accepts that Aspire Clinical Education shall not be held liable for any loss, injury, harm, damage, or claims arising from the subsequent actions or performance of any individual who has undertaken training or assessment with Aspire Clinical Education.
Nothing in this disclaimer limits our obligation to deliver services with reasonable care and skill, in line with statutory rights.
© Aspire Clinical Education 2025. All rights reserved.